Quality Assurance

Quality co-ordination/assistance with the implementation and maintenance of Quality Systems (ISO/S.Q.A.S etc.)

• External audits

• Internal audits

• Procurement of input data and documentation in preparation for Management Review

• Procurement of documentation for the production of Drivers Manuals

• Non-conformance handling

• Customer complaint investigation, analysis of root causes, suggestions in respect of corrective and preventive measures/recommendations

• Assistance with the procurement of SLA`s (Service Level Agreements)

• Development of corrective actions

• Incident investigation and reporting directly after/during

• Development of preventive actions

• Health, Safety, Security, Environment and Quality -

• (H.S.S.E.Q) follow up and improvement recommendation

• Assistance with the completion of customer questionnaires

• H.S.S.E.Q training

• Compliance checks Trucks, tanks, Equipment